Maplestory zombie quest update#

In order to address that issue, we recently initiated a password update campaign to encourage all of our players to update their passwords regularly. In just one example, we recognized that many people were using the same login credentials across multiple websites. Improved online safety features to help our players safely visit not just our websites, but all websites across the Internet.We’re currently working very closely with law enforcement personnel in multiple countries across our service area and are actively pursuing criminal and civil cases against hack site and private server operators who are in violation of national and international laws. Stepped up legal enforcement efforts against malicious online users and organized groups both foreign and domestic.This includes, but is not limited to, aggressive blocking of IP addresses originating from areas outside our service region. Enhanced the security of our technological infrastructure.We have also taken the following steps to improve players’ online safety: Our goal is to provide more updates as we further develop our relief program. We are very thankful to our players who have been patient during this ongoing process. Once we have more details to share, affected players who have submitted a support ticket will be contacted individually by our support team. In order to maintain the effectiveness of these efforts, we cannot provide much detail, but we would like to share with you some of the progress we have made so far.įirst and foremost, our customer support team has been working to provide relief for people who have been affected by a recent account compromise issue. While we have said little about this publicly, we have been aggressively investigating and fighting this issue and the groups behind it on multiple fronts. This is a common goal shared by every online company, and achieving this goal is an ongoing fight to protect our players.Īt the end of 2009, we received increased reports of accounts being compromised. As an online game company, one of Nexon’s most important missions is protecting player accounts from theft. Since then, no less than 36 companies have come forward, and detailed similar problems that they have faced. The importance of online security gained national attention following Google’s revelation that their Gmail service was hacked in China. We wanted to address you today about Nexon’s efforts to fight online hacking and improve online safety for all Nexon gamers.